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FAQ

What currency does The Etho use in processing payments?

Since we’re based in Austin, TX, all items are bought and sold on The Etho in US dollars ($ USD).

What do I do if I need to alter or cancel my order?

See our Shipping + Returns page for this.

How do I see the status of my order?

Once your order has been submitted, you will start getting notifications sent to the email you used at checkout. These will provide you with shipping updates, shop information related to your order, and a way to contact various shop sellers if you have questions for them (or problems with your order).

What is your Ethical Verification Process?

You can read more about our Ethical Verification Process here.

How do I sell my products on The Etho?

You can read more about becoming a seller here.